REFUND POLICY
Innvadeus Refund Policy
At Innvadeus, we are committed to providing high-quality internet services. If you are not satisfied with our services or if there is an issue that requires a refund, please review our refund policy below.
Eligibility for Refunds
Eligibility for Refunds
Service Issues and Billing Errors: If you experience a service outage or issue that affects the usability of your internet services, or if there is a billing error or incorrect charge on your account that was not a result of your own actions or changes, and we are unable to resolve the issue within a reasonable timeframe.
Refund Request Process
To request a refund, please reach out to our customer service team by email or phone, providing details of your request and any relevant documentation or evidence supporting your refund claim, such as screenshots of billing errors or records of service outages. Our team will review your request and, if eligible, process the refund according to the terms of this policy.
Refund Methods and Processing Time
Refunds will be issued using the same payment method you used for the original transaction, such as credit card, debit card, or bank transfer. Refunds will typically be processed within [Insert Timeframe, e.g., 7-10 business days] from the date your request is approved. Please allow additional time for your financial institution to process the refund.
Non-Refundable Charges
Certain charges are non-refundable, including but not limited to setup fees for setting up or installing services, service activation fees associated with activating or connecting services, and non-recurring charges that are one-time fees not related to recurring subscription costs.
Policy Changes
Innvadeus reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any changes constitutes your acceptance of the revised policy.
Contact Information
For any questions or to initiate a refund request, please contact us at: Innvadeus Customer Service: Headoffice Address: 2813 N.Commerce St. Fortworth, 76106, Texas India Office: C175 City Buisness Center Mohali 8B Industrial Area Airport Road Contact Number:+1(888)-928-7657 Email:info@sgsmarketing.in
Thank you for choosing Innvadeus. We value your trust and strive to meet your expectations.
